« Acquiring a new customer can cost five to seven times more than retaining an old one »
Let’s take stock and understand together what is important to your customers? How to create long-term relationships?
Customer loyalty
Retention pack
With my turnkey offer you will get:
Can you tell me if your company’s customers are satisfied?
Identify the key levers to build customer loyalty and transform their satisfaction into lasting commitment.
I offer you an in-depth analysis of the customer experience, based on concrete data and direct feedback. By identifying strengths and areas for improvement, we develop tailor-made strategies to strengthen loyalty, maximize customer value and optimize your market positioning.
Recurring issues you encounter
Low retention rate
You attract new customers, but they don’t show up for new business.
Lack of engagement and community
Your audience isn’t responding to your content, and your brand is struggling to create a lasting connection with its community.
Lack of time to create a loyalty or referral strategy
Your customers are happy, but you’re not converting their engagement into recommendations or repeat purchases.
Lack of actionable data about your customers
You don’t know exactly what your customers want, which limits your ability to personalize your offering and maximize their engagement.
Loyal customers spend more, refer others and build your brand reputation.
Businesses that prioritize engagement create a stronger emotional connection with their audience , leading to higher lifetime value and organic growth.
Are you ready to invest some time and build something solid?
What you will discover
Why do your customers only buy once?
Identify barriers to retention and turn one-time customers into repeat customers.
How to maximize the value of each customer over the long term?
Deploy effective retention strategies to maximize engagement and profitability of your customer base.
Does your brand create a strong emotional attachment?
Evaluate your customer relationship and build a lasting, emotional connection with your audience.
What concrete actions can you put in place immediately?
Leave with a clear roadmap to retain your customers and boost your performance.
A 6-step methodology to address these issues
A quick audit, a structured method, a human and impactful branding.
In 6 effective steps, we analyze your brand from the perspective of Human Branding: authentic, coherent and engaging. A clear and structured approach to reveal your value and maximize your impact. Trust us to guide you towards greater clarity and performance.
My other services
If the audit does not exactly match your needs, explore our offers! Discover our strategic packs or opt for a la carte support, designed to adapt to your specific challenges.
Human Branding Services
Pack 6
Marketing on demand
Need tailor-made support? Choose the services that suit you and benefit from a personalized action plan according to your priorities.
Pack 3
Expert Content Marketing
From the editorial strategy, this pack allows you to communicate effectively and promote your expertise.
Pack 4
Growth strategy
Refine your strategy and accelerate your growth. An in-depth analysis to identify your opportunities, strengthen your positioning and implement concrete actions to develop your business.
Pack 1
Express Brand Audit
With this pack, you can quickly understand and take stock of your brand.
Pack 2
Strengthen your brand
This pack helps you structure your image, clarify your message and strengthen your presence in your market.
Questions ? A project ?
Need support in branding or marketing ? Let’s talk about it to give your project the impact it deserves.